Enterprise Sales - Remote - Product Stack Platform Specialist
Location:
Job ID: 915367
Our client is the leader in customer success and product experience software. They are literally the leaders in the space.
Companies like LinkedIn, Adobe, Tableau, Splunk, and Box to name just a few use them, culminating in their recognition as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine.
With diversity and inclusion at the forefront of their core values, they promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. By joining this team, you’ll be playing a significant role in company growth, having an opportunity to put your fingerprints on our next phase of scale and customer impact, giving you the opportunity to apply and grow your expertise.
Job Description
We are looking for a Product Stack, Product Sales Specialist to work as support to their account management and/or field sales team, representing the platform amongst some of our key prospects and customers.
This platform helps product teams deeply understand what users are doing in their product(s), collect feedback, and create in-app engagements, such as interactive walkthroughs and guides, to drive onboarding and adoption.
As a Product Sales Specialist, you’ll play a critical part in our customers’ success! You will be responsible for all aspects of the sales cycle from prospecting to closing new and expansion business. Depending on the team you support, you will sell to SMB, mid-market and/or enterprise executives, convincing C-level, director level, and product management leaders of both the business and technical merits of the software solution. The Product Sales Specialist will work, in conjunction with fellow sales team members as well as Marketing, Customer Success, Professional Services, and Product Management, to serve as a trusted advisor for the product management leaders at prospects and customers. You will take ownership of the prime technical relationship with our prospects to drive customer satisfaction by proactively managing the evaluation and sales process using a consultative approach.
Job Responsibilities
- Sell the product!
- Work alongside Account Executives to build and manage a territory plan
- Research and target SaaS companies using prospecting tools
- Prospect into key influencers and decision makers in product management and leadership roles
- Support full cycle deals from demo to negotiation and close
- Participate in the design and delivery of sales presentations
- Record and document all sales activities in SalesForce.com
- Learn and demonstrate the platform to new prospective customers
- Be the expert that articulates the platforms capabilities, outcomes and business value proposition in the context of customer needs using language each internal and external stakeholder understands.
- Conduct demos and ensure that we meet our prospects technical validation needs via proof of concepts
- Work cross-functionally with Solutions Consultants and Product Engineers to address any technical questions and represent the product expertise.
- Provide feedback & make recommendations to product, engineering, and marketing teams based on market need.
Required skills
What We're Looking For
- You have 5 + years of Mid Market / Enterprise software selling experience inclusive of sales engineering experience.
- Bachelor’s degree or equivalent in a related field
- The ability to learn technology basics and apply them to business situations
- In-depth knowledge of Product Management skills and nomenclature
- Possess an understanding of SaaS business and financial metrics
- Must be willing to work in a fast paced sales environment.
- Ability to embrace feedback and hold yourself accountable
- Strong analytical skill set with stellar interpersonal, presentation, verbal and written communication skills
- Experience in participating and executing cross-functional projects
- Experience scoping, managing and executing customer pilots and Proof of Concepts.
- Experience mapping RFI/RFP requirements to software solutions
- Basic understanding of web / scripting technologies, HTML, CSS, JavaScript and SaaS applications.
- Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution.
- Superior solution scoping abilities, using our existing solution and influencing new product development.
- BONUS: Previous solutions engineering experience with enterprise class software solutions.
- BONUS: Product Management or Technical background
Job Benefits
This companies mission is to be living proof you can win in business while being human first.
Your job should never be a barrier to your happiness—it should be an avenue to achieve it. They are passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves.
Here are our 5 core values
- Golden Rule: We try to practice the Golden Rule by exercising reliability, trust and giving back to each other and our community.
- Success for All: We believe in success for our stakeholders—whether our teammates, clients or shareholders—comes with a sincere focus on continuous learning, selfless teaching and making a difference in each other’s lives.
- Child-like Joy: We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism and laughter into everything that we do.
- Shoshin: We believe in a beginner’s mind. Don’t surround yourself with people like you--diversity breeds creativity.
- Stay Thirsty, My Friends: We believe in a totally internally-driven strive for greatness. The solution is to think more, not do more.
Why You’ll Love It Here
- Our Attitude: We’ve created a new category from scratch and we continue to be the thought leader in Customer Success.
- Our Leadership: We offer the leading tech solution for driving Customer Success.
- Our ROI: Reduce customer churn, increase up-sell, and improve customer satisfaction.
- Our Technology: Our technology allows companies to drive retention and growth by delivering the value customers demand.
- Our Impact: In addition to helping companies grow, we’ve committed to $100 million in wage expansion for underrepresented groups over the next few years.
- Our Clients: Big companies like Box, Adobe, Marketo, and many others.
- Our Team: Our team is composed of innovative Customer Success thought leaders and experts in their field from various industries.
Benefits include medical, dental, vision, short and long-term disability, life insurance, 401k available on the first day of the month after start date, and flexible PTO.
They are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pursuant to the San Francisco Fair Chance Ordinance, where applicable, we will consider for employment qualified applicants with arrest and conviction records.
About the search firm running this search:
A Recognized Recruiting Leader in Enterprise Software.
Sourcing top talent is a lot more than just filling seats. It’s about identifying the best and brightest the industry has to offer and matching your needs with their wants in a career change. We leverage the candidate’s talents to enhance your company's long-term success. As a full-service executive search firm for the information technology sector, Woodbridge World Wide knows what it takes to attract and retain top talent in a changing business landscape. When you become our client, we strive to recognize what you are looking for in your hire/s and also take the time to learn the process that you would like to follow. Our founder worked in the industry in a sales capacity. He knows what it takes to be successful and what it takes to hit a sales quota. We understand what it’s like to make a career change and can relate our own life experiences to the candidate and client alike. Woodbridge World Wide provides retained, contingency and priority search services for all client-facing positions in the IT niche. As our client, you can expect consistently superior service delivered with the core value of our company: Partnership!
Specialties:
Recruitment, Recruitment in Commerce technology, Retail, MarTech, Marketing Technology, Retail Technology, Enterprise Software.